"Live Your American Dream"
Leaders in Property Management Since 1981
Keith Wood VP, Head of Property Management & Commercial
Our comprehensive range of services, combined with our highly competitive pricing, make us stand out among other management companies.
We charge a flat 12% of the rent received. We do not charge while the property is vacant; nor do we charge any leasing, advertising, or tenant finder’s fees. On average, this results in significant cost savings compared to other companies that charge such extra fees.
To offer you even more convenience and value, we also provide a monthly technology fee of $8.00 and a legal services fee of $7.50 per month, which are explained further in this book. We are proud to be the only company offering this unique program in our area.
As part of the setup process, there is a one-time origination fee of $350.00 which covers all your online account links, property condition reports with photos, document amenities with serial/model numbers and more.
Once you have had the chance to review this presentation, let us know. We will be happy to answer any questions you might have and go over the details with you.
Commitment
Live Your American Dream
We recognize that as a property owner, your goal is to maximize income from your real estate holdings. And we understand that every landlord has unique needs. That's why we are dedicated to meeting those needs with our superior asset management services. With decades of experience in the field, we know exactly what it takes to excel in this industry.
And while great property management companies share certain qualities, our commitment to excellence, integrity and innovation truly sets us apart from the competition.
Our culture of doing business focuses on creating the best experience for you. Our goal is to ensure that our customers are at the center of our business philosophy, operations, or ideas. And the way we strive to show this is by setting the highest standards to exceed your expectations.
We understand the significance of trust in handling your properties, and we take pride in upholding the highest ethical standards. We are committed that every interaction and every transaction will be conducted with the utmost honesty and transparency.
We embrace cutting-edge technologies and forward-thinking strategies. We are committed to leveraging the latest tools and platforms to enhance your real estate experience, ensuring efficiency, accuracy, and a competitive edge in the rental market.
Client-Centric Focus
Significance of Trust
Leveraging the Latest Tools
EXCELLENCE IN SERVICE
INTEGRITY BEYOND MEASURE
INNOVATION AT THE FOREFRONT
A few of our satisfied owners:
“Working with the ERA Rental Team has been a wonderful experience for my husband and I over the past few years. They take care of everything for us from maintenance to coordinating payments plus yearly inspections, and we never have to worry about a thing!”
– Tina, P.
"I have used ERA property management service on my house in Ft. Walton Beach for the last 16 years. They did an amazing job at keeping my place rented out and fixing issues as they came up with very little involvement from me. I’m very pleased and would use them again in a heartbeat for the same services. I am selling my place, so I am no longer in need of their service, but outstanding job all around.”
– Paul, V.
"ERA has managed the rental of our Florida home for three years. I could not be happier with the professional and courteous service we receive. I especially cannot say enough about how much I appreciate them and all they have personally done to ensure any issue with our home is resolved immediately. I highly recommend ERA Rentals.”
– Beth, L.
“Thank you once again for getting things done in such a timely manner. Even the tenant was impressed with how things got done so quickly. I really appreciate your efforts.”
– Dennis, C.
“I can’t say enough positive about Everyone at ERA American Rentals!! Very professional and easy to communicate with! The standards the maintenance team holds the rentals too for their owners speaks volumes. Looking forward to continuing to business with them!!”
– Amanda, B.
NEW TO THE LANDLORD BUSINESS?
- We'll start by preparing a Cash Flow Analysis to show your property's current income potential and possible profit in 5 to 10 years, should you decide to sell.
- We'll show you how other people have seen their tenants pay off the mortgage.
- We'll explore potential tax advantages of owning real estate.
THINKING ABOUT TURNING YOUR HOME INTO A LONG-TERM RENTAL?
Homeowners in the vicinity highly appreciate our services, especially those who are part of the military and have to leave temporarily but will return after a few years. If you fall into this category, give us a call. We take great pride in assisting military personnel by taking care of their property while they're away.
Additionally, if you plan on converting your current house into a long-term rental investment as you move up or downsize, let us help you add it to your real estate portfolio.
Service
"Our priority is to ensure that your investment thrives and you enjoy peace of mind."
When you choose our property management company, you're putting your investment in the hands of a team with an excellent service record.
Our comprehensive approach has consistently delivered higher tenant satisfaction, lower vacancy rates, and increased property value. We take pride in our proactive maintenance, rigorous tenant screening, and transparent financial reporting - all designed to help you maximize rental income and enjoy peace of mind.
Our dedicated team demonstrates our commitment to exceptional customer service. Transition to our management and experience the benefits of a partner who genuinely prioritizes your property's success.
Our end-to-end management services ensure a property is quickly re-rented, maximizing the number of income-producing days.
Through our online portal, your tenant can easily submit work orders which will in turn notify you. Our dedicated maintenance staff will then assess whether a repair is necessary and determine who will carry it out.
You can take advantage of our legal pool program, which includes attorney-approved leases and addenda preparation as well as coverage of eviction process costs.
Fast Turnaround.
Our Online Portal
Legal Pool Program
VACANCIES
MAINTENANCE
LEASES AND EVICTIONS
Full Service Makes a Difference
Allow us to become your reliable ally in fulfilling your dream of generating investment income. Collaboratively, we will maximize your property's cash flow and ensure a seamless process for placing, maintaining or replacing tenants. Our aim is to surpass your expectations by following these steps:
- ESTABLISH A PROFIT PLAN
- MARKET YOUR PROPERTY
- SOURCE QUALIFIED TENANTS
- MAINTAIN YOUR PROPERTY
- CREATE INVESTMENT INCOME
Step 1: Establish a Profit Plan
We will conduct a thorough Comparative Market Analysis on your property to accurately determine its rental potential.
With 35 years of experience in the rental industry, we're able to set the most competitive rental price that minimizes vacancy time thanks to
our access to information provided by the multiple listing service and our extensive knowledge of the market.
Step 2: Market Your Property
YOUR PROPERTY RECEIVES MAXIMUM EXPOSURE
YOU GET RESULTS:
- More tenants
- Shorter vacancies
- Higher rents
Our online listing program showcases your home throughout the most popular online rental sites, including everything from our local MLS to military relocation sites to national sites such as Realtor.com.
Your home is advertised throughout our extensive professional and referral network.
We also utilize traditional real estate tools such as yard signs and other targeted, geographic advertising.
Our national branding and local influence over the past 35 years ensures maximum exposure.
24/7 Access
"Our turnaround time is second to none!"
Take control of your account at your convenience using our Owner's Portal.
Benefit from the ease and speed of electronic funds transfer, which allows us to make quick direct deposits to your account.
Step 3: Source Qualified Tenants
ONLINE SCREENING
TENANT BCP
PINATA APP
Online Screening
With our online screening process, we can quickly and thoroughly qualify tenants.
We use state-of-the-art 3rd party tenant screening along with in-house verification to ensure the best results.
Prospective tenants can apply either online or in person, and they can receive approval within an hour.
By giving a qualified tenant a quick answer, it helps keep their focus on your property rather than continuing their search elsewhere.
Benefits so good our tenants want to stay!
RESIDENTS BENEFITS PACKAGE
USA Today, Forbes, Yahoo!, and Inc have showcased the Resident Benefits Package (RBP). With its built-in Resident Rewards Program and Move-In Concierge service, RBP offers numerous attractive features. For us, the Filter Delivering Service is a much-appreciated aspect -- while our tenants love its front door delivery and yearly savings.
All residents of ERA American get to enjoy the most awarded rental experience in town. This package has tenants saying, "Renting never felt so rewarding". Trustpilot® has given it 5 stars based on nearly 1000 reviews, and Google reviews have awarded it the same rating in over 2300 instances.
How Tenants Redeem Rewards
1. Piñata Cash (PC is given to tenants every month, allowing them to choose from a variety of rewards.
2. They can access the Piñata app and go to "Rewards You Got" to see their welcome gift.
3. The "Reward of the Week" and "Reward of the Month" both bring fresh surprises for tenants.
4. If a tenant wants more Piñata Cash, they just need to select "earn" in the app and see how they can obtain it.
5. Tenants can select a reward to learn more about it and then redeem it for themselves or gift it to a friend. New reward choices are constantly being added.
6. Additionally, tenants can save money with exclusive local deals available in the Deals Marketplace feature of the app.
Value
"We do not charge property management commissions while your home is vacant."
We take your investment seriously and share the same goal of keeping your property profitable.
Should it become vacant, we're just as motivated as you to find a good tenant, because every day it sits empty costs us as well.
Unlike many other management companies, we truly believe in our skills and are fully motivated to put them to work for you.
Step 4: Maintain Your Property
Among the many aspects of great property management, one stands out as perhaps the most important: maintaining your property.
At intervals of 6 months, we carry out home inspections. A copy of the inspection report, complete with photos, is issued to the owner.
The purpose behind these inspections is two-fold: firstly, to proactively identify maintenance issues that need fixing before they snowball into expensive repairs; and secondly, to confirm compliance with tenant-required maintenance standards.
OUR ONLINE PORTAL
Our online portal allows your tenant to easily submit work orders, while you receive simultaneous notifications of their request. This saves time up front, resulting in faster repairs and damage deterrence.
FULL-TIME MAINTENANCE STAFF
Our maintenance staff, who are dedicated to their job, assess the need for repairs and decide who will carry them out.
PROPERTY SERVICES WORKGROUP
Rick Burdash, a seasoned professional with 30 years of experience owning and leading property services companies along the Emerald Coast, will be leading this newly established workgroup at ERA. He will be joined by Erica Slayton and Louise McAdoo in the task ahead.
2024: WE RETHINK HOW TO BETTER SERVE YOU
We have combined our routine, preventative and large-scale property related services into a single unit for improved operations and service delivery. This move is designed to streamline our operations and improve our service delivery and execution.
Legal Support
"Our lease strongly favors the landlord's right to protect his property."
ERA American offers a legal pool service program that provides ongoing legal services for clients who are on American's management program, at a low cost.
This reduces liability risks in the property rental business, while also offering legal advocacy and guidance from a property management attorney. Owners also benefit from having their property manager equipped with all necessary legal tools and forms.
Additionally, this program discourages tenants from taking advantage of owners through the legal system.
LEGAL SERVICES PROGRAM
Our legal services program offers services designed to support landlords in managing their rental properties; preparation/review of legal forms such as lease agreements; and more!
- Unlimited telephone consultations and advice for property managers.
- Problem intervention with tenants.
- Correspondence for actionable items (such as demand payment, compliance, etc.)
- Owner action against tenant for owed money.
- Representation in court appearances and trials resulting from plaintiff action against a tenant; as well as mediations and negotiations of tenant disputes.
- Defense representation of tenant's "Motion to Determine Rent" & "Motion to Withhold Rent".
- Prosecution or defense of security deposit claims or dispute issue.
- Payment of court costs by ERA American for eviction for non-payment of rent only.
SEVEN DEPARTMENTS TO SERVE YOU
ERA American employs a unique specialization strategy in our management, marketing, bookkeeping, leasing, evaluation, legal, and maintenance departments. This strategy allows our staff to focus on their specialty areas, creating a team of experts, rather than be a jack of all trades.
When you work with us, you get a whole team of specialists on your side. Unlike the typical property management business model, where one person has to handle all tasks required to service each property.
4 9th Ave Suite E, Shalimar, FL 32579
Information deemed reliable, but not guaranteed. Not intended to solicit sellers or buyers under written contract with another REALTOR®.